Brighton’s Martin Street Dentists Now PCHS Accredited

08 Aug Brighton’s Martin Street Dentists Now PCHS Accredited

For over 70 years, we have strived to deliver the highest standards in dental care and now we’re thrilled to share some exciting news: Martin Street Dentists has officially achieved Accreditation under the new Primary and Community Healthcare Standard (PCHS).

This isn’t just any accreditation. The PCHS is Australia’s latest, and more rigorous, national standard for primary and community healthcare. It replaces the previous National Safety and Quality Health Service (NSQHS) Standards for private dental practices and is designed to raise the bar on patient safety, quality of care, and continuous improvement.

What This Means for You

Achieving accreditation under the PCHS means that every part of our practice, from infection control and patient privacy to record keeping and staff training, meets, and often exceeds, Australia’s highest benchmarks.

For you, this means:

• Care — We follow strict protocols to protect your health at every visit.

• Systems — Your dental care is supported by proven, evidence-based processes.

• Continuous improvement — We regularly review and refine how we work to keep your experience comfortable, efficient, and stress-free.

Why the New Standard Is Tougher

The PCHS is more comprehensive than the standards that came before it. It demands:

• Deeper proof of quality and safety systems in action, not just on paper.

• Greater involvement of patients in decision-making and feedback.

• More robust staff training and competency requirements.

• Stronger governance around privacy, infection control, and risk management.

At Martin Street Dentists, we were already doing all of these things. The challenge was ensuring everything was thoroughly documented and demonstrably meeting the highest national standards.

A Team Effort

This achievement is a testament to the dedication of our entire Martin Street Dentists team, from our dentists Dr. Tim Nicholls, Dr. Adam Sibio, and Dr. Brett Borger, to our caring dental assistants Annele, Vivienne, Amanda, and Maria. Our wonderful practice manager, Hannah, worked tirelessly to coordinate the process and bring everything together.

Our team works hard every day to meet the high standards we set for ourselves, and now we have independent confirmation that those standards exceed the national benchmarks.

What’s Next

Accreditation isn’t a one-time event. It’s an ongoing commitment. We’ll keep striving to deliver the safest, highest-quality dental care in Brighton, so you can feel confident that you and your family are in trusted hands.